00 Zero Fog Advisory Group

Make your most consequential decisions with zero fog.

The big decisions ahead are usually made on how leaders believe the organization runs. We show how it actually runs, then advise on what to decide and what moves first, so the business moves faster with less risk.

The fog

The same decision, made two ways.

Decision aheadDo we buy a new core system?
Decided in the fogIt's a technology problem.
What the map showsMost delay sits in handoffs and approvals, not in the system.
Decided with zero fogFix the flow first, then buy for a narrower need, faster.
Decision aheadCan we absorb the acquisition?
Decided in the fogTheir teams work like ours.
What the map showsThree of five core flows run differently, and support won't scale.
Decided with zero fogCombine shared services first; keep their client-facing model.
Decision aheadAre we ready for the audit?
Decided in the fogThe controls exist on paper.
What the map showsFunds and approvals rest on one person in two units.
Decided with zero fogCentralize two controls before the audit, not after.
Decision aheadCan we grow 30% next year?
Decided in the fogHire ahead of demand.
What the map showsCapacity is lost to re-keying and review loops.
Decided with zero fogRemove rework first, then hire where the map says.

Illustrative examples of the kind of finding a map surfaces.

How we clear it

Five lenses on how the work really runs.

 IntakeSet upDeliverReviewBillCloseProcessSteps, handoffs, waits, rework7 handoffs~5 day loopDataWhere it's created, re-keyed, lostkeyed 3×in a spreadsheetSystemsWhat each step runs in, or doesn'temail + ticketprinted review2 billing toolsPeopleRoles, capacity, key peopleone approver1 person knows itCultureHabits, workarounds, normsleader's own wayworkaround winsescalate by email

Illustrative. Each lens is mapped across the same flow, so a delay can be traced to its real cause: a step, a data gap, a system, a person or a habit.

The advice

The map is the evidence. The decision is the point.

Process discipline, aimed at velocity rather than paperwork.

01
Frame
What is really being decided, and what must be true for it to be right.
02
Options
Two or three paths, with the trade-offs laid out, not one answer.
03
Sequence
What has to move first, so the rest moves faster.
04
Decide
Readouts are decision meetings with leadership, led by the founder.
 Framethe decisionMapthe evidenceShape2–3 optionsSequencewhat moves firstDecideat the readoutActwith ownersMeasurewhat changedEvery cycleends in a decisionand starts the next one sharper
How engagements run

Quarterly execution cycles, one decision at a time.

ABOUT 12 WEEKS EACH · ONE CYCLE AT A TIMECycle 1 · ClarityHow does the work really run?Readout · decideCycle 2 · MomentumWhat do we change first?Readout · decideFurther cycles, if usefulEach one scoped and agreedMap each unitIntegrate what recursAgree and act
Situations

The moments when the fog costs most.

Eight decisions leaders face. Pick the one in front of you to see what usually gets decided in the fog, and what changes when the work is seen clearly first.

Jayven M. Rappa, founder of Zero Fog
Founder-led

Jayven M. Rappa leads every engagement.

Former Senior Director, BCGBank of AmericaLiberty Mutual25+ transformation engagementsLean Six Sigma Master Black Belt
Talk to us

Tell us the decision in front of you.